NYSEG Solutions, Inc.Customer Service Center50 Methodist Hill Drive Suite 1500Rochester, NY 14623
Customer Service Representatives are available by phone to serve you, Monday - Friday from 8AM to 5PM.
Local: (607) 721-1750 Toll-Free: 1-800-567-6520 Toll-Free Fax: 1-877-224-7812
If you prefer to email us, please complete the Contact Form.If you are a NYSEG Solutions customer, please include your NYSEG Solutions Account Number in the Comments section of the Contact Form.
The Contact Us form is for comments and questions. If you would like to enroll or view our offers, please go to the Home Page and select your Customer Size under View our Current Offers.